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Customer Reviews for Comfort Carry Laptop Pack, 36L
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What customers say:
Customers overwhelmingly praise these backpacks for exceptional durability and multi-generational use, with many reporting decades of reliable performance passed down through families. Reviewers consistently highlight spacious compartments, padded laptop sleeves, water bottle pockets, and well-designed organization that holds textbooks and daily essentials without bulk. The padded straps, chest and waist cinches, and lightweight construction earn strong comfort ratings, while the classic aesthetic and stain-resistant fabric appeal to users' personal style. A small number report premature strap or handle wear, and a few note quality inconsistencies compared to older models. Overall, most customers consider these backpacks a worthwhile investment.
AI Generated from customer reviews.61 Reviews
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Verified Purchase
September 16, 2026
Very nice looking could use more compartments
Used for: Travel
Very well made. I like the light color. I bought this to use as a carry on for flying and it worked well. One flight had less room on window seat than aisle so it fit better unde
Massachusetts
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00
Verified Purchase
September 16, 2026
Great backpack!
The backpack has served my child well so far! It has a roomy main compartment which they prefer over lots of smaller pockets. The front pocket has a contrast lining which is great
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00
Verified Purchase
September 8, 2026
Holds everything needed for middle school
Used for: Casual or Every Day
I bought this for middle school when other brand backpacks were too small to hold all the needed school, atheletics, and band supplies. The double pockets work great for a separate
Texas
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00
August 30, 2026
Strap Doesn’t Last
Used for: Casual or Every Day
Within a few months the strap you hang up your backpack with started ripping. I was very surprised because this was our fourth backpack from them and they lasted all through elemen
Response from L.L.Bean
September 3, 2026
By L.L.Bean Customer Service Team
Thank you for sharing your Review. We are so sorry this has happened. A member of our Team will be reaching out to you shortly.
Michigan
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30
Verified Purchase
August 28, 2026
It has the space and pockets to use as my daily work bag. Plus it just has a smart looking vibe and feel to it
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00
August 24, 2026
They don't make backpacks like they used to
Used for: Casual or Every Day
I bought this for my husband and the top handle ripped off within 2 months. I bought my son an LLBean backpack and it has a big worn hole within a year.
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41
August 23, 2026
Disappointed Mom
Used for: Casual or Every Day
I bought this backpack a year ago and didn’t even get a years worth of use out of it. I am very disappointed that it has worn out this way. Definitely not built with the rugged mat
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30
August 15, 2026
Great features and comfort, wore out too fast
My middle school son loves this backpack. It is big enough to carry everything around since his school no longer uses the lockers, and there are plenty of compartments to keep thi
Response from L.L.Bean
August 17, 2026
By L.L.Bean Customer Service Team
Thank you for sharing your feedback. We apologize for the issue you encountered. A member of our team will be in touch to help resolve this.
NC
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30
August 13, 2026
Not a good product
Used for: Travel, Casual or Every Day, Hiking
The bag has potential to be good, but it's poorly made. I had two of them. On my first trip, the right strap started to unravel. LLBean replaced it. But, after continued use, mo
Enfield, CT
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41
June 26, 2026
Oversized LLBean Logo
A great back pack, large and light. I returned due to the huge showy Bean logo, not cool, reduce size and mute logo colors.
I have also returned the the new duffle bags and cloth
Washington DC
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313
June 25, 2026
Quality has gone downhill - not worth the price
Used for: Casual or Every Day
The quality of these bags have gone significantly downhill. My teenage son has gone through two of these bags in two years. I bought the first bag in March 2024. He started carryin
New Jersey
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223
May 13, 2026
Handle frays quickly
Used for: Casual or Every Day
After only 2 months of use, the top carry handle has begun to fray. I certainly expected better quality from LL Bean and at this price point.
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311
April 22, 2026
Nylon handle is coming off the bag
Purchased this in July of 2025 and have not used much. Disappointed with this seemingly poor quality product.
Maine
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261
Verified Purchase
April 11, 2026
I love this bag! It is so roomy and fits everything I need. I was debating between the 36 L and 42L and I’m so glad I went with the smaller bag. It is still quite large and has ple
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100
March 2, 2026
Middle School Use
Used for: Casual or Every Day
This backpack is compact and the laptop pouch was the important feature for my middle schooler. We use the elastic front area to carry her lunchbox. Unfortunately, after less than
Response from L.L.Bean
March 4, 2026
By L.L. Bean Customer Service Team
We are so sorry the top loop hasn't held up as expected. If you are not 100% satisfied with one of our products purchased directly from L.L.Bean, you may return it within one year of purchase for a refund. A member of our customer service team will be reaching out to you.
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161
Verified Purchase
February 20, 2026
Comfort Carry Laptop Pack 36 Liters
Used for: Casual or Every Day
Pack was OK, but was looking for one with DEEP water bottle pocket.
Cincinnati
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40
Verified Purchase
January 9, 2026
Strong as a 13 year old
Used for: Casual or Every Day
Pack rats love this. Hasn't busted the seams and seems will hold up for the duration of his high school I hope.
Dayton, Ohio
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42
Verified Purchase
January 8, 2026
Perfect!
I purchased the backpack to replace my usual 'teacher bags' which place lots of weight on my right shoulder. Over the years, this has really impacted the health of that shoulder. I
Vermont
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50
Verified Purchase
November 30, 2025
Sturdy but too small for our needs
This pack was sturdy and functional, but it just wasn't large enough. We went with a larger school backpack that was roomier and had more pockets.
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60
November 22, 2025
ripped after two weeks
i realize my daughters backpack is heavy for school but the strap ripped within two weeks! we are going to try it one more time to see if it was just a fluke.
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125
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